Current Service Status:

All systems operational

How do I log in for the first time?


I can't log in

Requesting a new PIN

How to change your PIN

How do I send an app message to my school?

Note: Your school may have chosen not to use two-way app communication. If you can’t send messages through School Gateway, check with your school to see if they have the feature enabled.

How do I notify my school of a pupil absence?

How do I view my lunch money balances?

How do I view my transaction history?

How do I make a payment?

How do I add and remove items from my basket?

How do I book a meal using Schoolcomms Dinners?

How do I book a meal using Meal Manager?

How do I change my school's 'About Me' section?

How do I change or cancel a club booking?

Making and viewing club booking

How do I enable push notifications?

How do I update contact or medical information?

Can't find what you're looking for? Click here for support.

If you need further assistance, please contact your child’s school. Due to Data Protection guidelines, School Gateway cannot access or view individual parent accounts and information. Your school will be able to contact School Gateway support if necessary. Thank you.